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Privacy

In accordance with the legal requirements of data protection law (in particular in accordance with BDSG n.F. and the European Data Protection Regulation 'DS-GVO'), we inform you below about the nature, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. Regarding the definition of terms such as "personal data" or "processing", we refer to Art. 4 DS-GVO.

Name and contact details of the person(s) responsible

Our responsible person(s) (hereinafter "responsible person") within the meaning of Art. 4 fig. 7 DS-GVO is: Hotel and Restaurant Braunebergerhof GmbH Moselle Wine Route 136 54472 Brauneberg Managing Director: Ralph Neefischer Commercial Register/No.: HRB123456789 Register court: Trier E-mail address: ferien@braunebergerhof.de

Types of data, purposes of processing and categories of data subjects

In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data. 1. types of data we process Contact data (phone number, e-mail, fax, etc.), content data (text input, videos, photos, etc.), communication data (IP address, etc.), 2. purposes of the processing according to Art. 13 (1) c) DS-GVO Optimize website technically and economically, Provide easy access to the website, Contact in case of legal complaint by third parties, Fulfill legal retention obligations, Improve user experience, Make website user-friendly, Avoid SPAM and abuse, 3. categories of data subjects according to Art. 13(1)(e) GDPR Visitors/users of the website, The data subjects are collectively referred to as "Users".

Legal basis for the processing of personal data

Below we inform you about the legal basis for the processing of personal data:
  1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 p. 1 lit. a) DS-GVO is the legal basis.
  2. If the processing is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, which are carried out upon your request, then Art. 6 para. 1 p. 1 lit. b) DS-GVO is the legal basis.
  3. If the processing is necessary for the fulfillment of a legal obligation to which we are subject (e.g. legal retention obligations), then Art. 6 para. 1 p. 1 lit. c) DS-GVO is the legal basis.
  4. If the processing is necessary to protect vital interests of the data subject or another natural person, the legal basis is Art. 6 (1) p. 1 lit. d) DS-GVO.
  5. If the processing is necessary to protect our legitimate interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not prevail in this respect, then Art. 6 (1) p. 1 lit. f) DS-GVO is the legal basis.

Disclosure of personal data to third parties and processors

As a matter of principle, we do not pass on any data to third parties without your consent. If this should nevertheless be the case, then the disclosure is made on the basis of the previously mentioned legal grounds, e.g. in the case of the disclosure of data to online payment providers for the fulfillment of the contract or due to a court order or because of a legal obligation to hand over the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights. We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of a contract processing agreement, this is always done in accordance with Art. 28 DS-GVO. In doing so, we carefully select our processors, regularly monitor them and have been granted a right to issue instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and comply with the data protection regulations according to BDSG n.F. and DS-GVO.

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data is therefore predominantly processed by companies to which DS-GVO applies. If, however, processing is carried out by services of third parties outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 et seq. DS-GVO. This means that the processing takes place on the basis of special guarantees, such as the officially recognized determination by the EU Commission of a level of data protection corresponding to the EU or the observance of officially recognized special contractual obligations, the so-called "standard contractual clauses". Insofar as we obtain your express consent to the transfer of data to the USA due to the invalidity of the so-called "Privacy Shield", pursuant to Art. 49 (1) p. 1 lit. a) DSGVO, we point out in this regard the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without any legal remedy for EU citizens.

Deletion of data and storage period

Unless expressly stated in this privacy policy, your personal data will be deleted or blocked as soon as you revoke your consent to the processing or the purpose for the storage no longer applies or the data is no longer required for the purpose, unless their continued storage is necessary for evidentiary purposes or is contrary to statutory retention obligations. This includes, for example, retention obligations under commercial law for business letters in accordance with Section 257 (1) of the German Commercial Code (HGB) (6 years) and retention obligations under tax law for receipts in accordance with Section 147 (1) of the German Fiscal Code (AO) (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfillment of a contract.

Existence of automated decision making

We do not use automated decision making or profiling.

Provision of our website and creation of log files

  1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data: - IP address; - Internet service provider of the user; - Date and time of access; - Browser type; - Language and browser version; - Content of the retrieval; - Time zone; - Access status/HTTP status code; - Amount of data; - Websites from which the request came; - Operating system. A storage of these data together with other personal data of you does not take place.
  2. This data serves the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as its optimization and statistical evaluation.
  3. The legal basis for this is our legitimate interest in data processing, which also lies in the above purposes, in accordance with Art. 6 (1) sentence 1 lit. f) DS-GVO.
  4. For security reasons, we store this data in server log files for a storage period of 90 days. After this period, they are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

Contact us via contact form / e-mail / fax / mail

  1. When contacting us via contact form, fax, mail or e-mail, your information will be processed for the purpose of handling the contact request.
  2. The legal basis for the processing of data is Art. 6 para. 1 p. 1 lit. a) DS-GVO if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, letter or fax is Art. 6 para. 1 p. 1 lit. f) DS-GVO. The responsible party has a legitimate interest in processing and storing the data in order to be able to answer users' inquiries, to preserve evidence for liability reasons and, if necessary, to be able to comply with its statutory retention obligations for business letters. If the contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b) DS-GVO.
  3. We may store your information and contact request in our customer relationship management system ("CRM System") or similar system.
  4. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. We store inquiries from users who have an account or contract with us until two years after termination of the contract. In the case of legal archiving obligations, the deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.
  5. You have the option at any time to revoke your consent to the processing of personal data pursuant to Art. 6 (1) p. 1 lit. a) DS-GVO. If you contact us by e-mail, you can object to the storage of personal data at any time.

Google AdWords with conversion tracking

  1. We use the service "Google Ads with Conversion Tracking" (Service provider: Google Ireland Limited, Reg. No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland), in order to draw attention to third party websites by means of an advertisement on our website.
  2. Data categories and description of data processing: Usage data/ communication data. When you click on a Google ad from us, a cookie is stored in your browser, which is valid for about 30 days. If you then call up our website, we and Google can use the cookie to evaluate whether you have visited our website and which of our pages you have visited. Google creates statistics about this. The data is also transferred to the USA and analyzed there. If you are logged in with a Google account, AdWords can assign the data to your account. If you do not want this, you must log out before visiting our website.
  3. Purpose of data processing: This conversion tracking serves the purpose of analysis/success measurement, optimization and the economic operation of our advertising and website.
  4. Legal basis: If you have given your consent ("opt-in") for the processing of your personal data by means of "Google Ads with conversion tracking", then Art. 6 (1) p. 1 lit. a) DS-GVO is the legal basis. Otherwise, the legal basis for the processing of your data is our legitimate interest in the analysis, optimization and efficient economic operation of our advertising and website in accordance with Art. 6 para. 1 p. 1 lit. f) DS-GVO.
  5. Data transfer/recipient category: Google Ireland.
  6. Storage period: up to 540 days.
  7. Options for objection and removal ("opt-out"): You can object to or prevent the installation of cookies by Google in various ways:- You can disable cookies in your browser by selecting the Setting "do not accept cookies disable cookies, which also includes third-party cookies;- you can go directly to Google via the link https://adssettings.google.com deactivate conversion tracking, whereby this setting only lasts until you delete your cookies. - You can disable the personalized Show the third party providerswho participate in the advertising self-regulation initiative "About Ads" via the link https://optout.aboutads.info for US sites or for EU sites at http://www.youronlinechoices.com/de/praferenzmanagement/ deactivate, whereby this setting only lasts until you delete all your cookies; - You can disable cookies through a Browser plug-in for Chrome, Firefox or Internet Explorer under the link https://support.google.com/ads/answer/7395996 permanently disable cookies. This deactivation may have the consequence that you can no longer fully use all functions of our website.
  8. For more information, please see Google's privacy policy at. https://policies.google.com/privacy?hl=de&gl=de and https://services.google.com/sitestats/de.html.

Google Maps

  1. We have used maps from "Google Maps" (ProviderGoogle Ireland Limited, Registration No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland).
  2. Data category and description of data processing: Usage data (e.g. IP, location, page viewed). Google Maps allows us to display the location of addresses and directions directly on our website in interactive maps and enables you to use this tool. When you call up our website where Google Maps is integrated, a connection is established to Google's servers in the USA. In this process, your IP and location may be transmitted to Google. In addition, Google receives the information that you have called up the corresponding page. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or optimization of its websites.
  3. Purpose of processing: Providing a user-friendly, economical and optimized website.
  4. Legal basis: If you have given your consent ("opt-in") for processing of your personal data by means of "Google Maps" from the third-party provider, then Art. 6 para. 1 p. 1 lit. a) DS-GVO is the legal basis. The legal basis is also our legitimate interest in the processing of data in accordance with Art. 6 (1) sentence 1 lit. f) DS-GVO, which lies in the above purposes.
  5. Data transfer/recipient category: Third-party providers in the USA.
  6. Storage period: Cookies for up to 6 months or until deleted by you. Otherwise, as soon as they are no longer needed for the processing purposes.
  7. Possibility of objection and elimination: You have a right to object to the creation of user profiles vis-à-vis Google. Please address this directly to Google via the privacy policy mentioned below. You can make an opt-out objection regarding the advertising cookies here in your Google account: https://adssettings.google.com/authenticated.
  8. In the terms of use of Google Maps at https://www.google.com/intl/de_de/help/terms_maps.html and in Google's advertising privacy policy at https://policies.google.com/technologies/ads you will find more information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, how they work and your rights. General privacy policy of Google: https://policies.google.com/privacy.

Rights of the data subject

  1. Objection or revocation against the processing of your dataInsofar as the processing is based on your consent pursuant to Art. 6 (1) p. 1 lit. a), Art. 7 DS-GVO, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1) S. 1 lit. f) DS-GVO, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing. You may object to the processing of your personal data for purposes of advertising and data analysis at any time. You can exercise the right to object free of charge. You can inform us about your advertising objection using the following contact details: Hotel and Restaurant Braunebergerhof GmbH Moselweinstrasse 136 54472 Brauneberg Managing Director Ralph Neefischer Commercial Register/No.: HRB123456789 Register court: Trier E-mail address: ferien@braunebergerhof.de
  2. Right to information You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have a right to information about your personal data stored by us in accordance with Art. 15 DS-GVO. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected directly from you.
  3. Right to rectification You have a right to correct inaccurate data or to complete correct data according to Art. 16 DS-GVO.
  4. Right to deletion You have a right to have your data stored by us deleted in accordance with Art. 17 DS-GVO, unless legal or contractual retention periods or other legal obligations or rights to further storage prevent this.
  5. Right to restriction You have the right to request a restriction in the processing of your personal data if one of the conditions in Art. 18 (1) a) to d) DS-GVO is met: - If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data; - the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data; - the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or - if you have objected to the processing pursuant to Article 21 (1) DS-GVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.
  6. Right to data portability You have a right to data portability according to Art. 20 DS-GVO, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or request that it be transferred to another controller.
  7. Right to complain You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority for this purpose, in particular in the Member State of your residence, workplace or the place of the alleged infringement.

Data security

In order to protect all personal data transmitted to us and to ensure that the data protection regulations are complied with by us, but also by our external service providers, we have taken appropriate technical and organizational security measures. Therefore, among other things, all data between your browser and our server is transmitted encrypted via a secure SSL connection. Status: 13.04.2022